EnergyClaimHelpline are UK business energy claims experts specialising in mis-sold energy claims and energy broker commission claims. We exist to help UK businesses recover money they should never have lost. No jargon, no pressure, no upfront cost.
Our Mission
EnergyClaimHelpline was founded after our team identified a widespread and largely unreported problem affecting UK businesses of all sizes: energy brokers earning significant, undisclosed commissions from suppliers - and passing the cost onto the very clients they were supposed to be helping.
While homeowners have access to a range of financial services regulators and complaints bodies, business energy customers historically had fewer formal protections. That imbalance drove us to build a specialist claims service that gives SMEs and larger businesses alike the tools, expertise, and support to challenge unfair practices.
We're not a law firm and we're not a claims factory. We're a focused team of specialists who know this specific area inside out - and who genuinely want to see businesses recover what they're owed.
Business energy brokers were historically subject to minimal regulatory oversight compared to financial advisers or mortgage brokers. This created an environment where undisclosed commissions became common practice.
Broker commissions were typically embedded into unit rates - so the total bill looked normal. Businesses had no visible line item showing what the broker was earning, making the issue almost impossible to identify without specialist review.
UK law is clear: agents acting on behalf of clients must disclose any commission received from the other party. Where that duty was breached, affected businesses have a legal right to recover the undisclosed commission - often with interest.
Your free eligibility check takes minutes. No obligation, no upfront cost, and no pressure - just honest, specialist advice.