Thousands of UK businesses are eligible to make mis-sold energy claims following the widespread practice of energy brokers charging undisclosed commissions. If you used a broker or consultant to arrange your business energy contract, you could be owed significant compensation. No win, no fee, no upfront cost.
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Business energy mis-selling claims arise when energy brokers earned undisclosed commissions from suppliers without telling you. Between 2010 and 2023, a significant number of UK businesses signed energy contracts arranged by brokers who were secretly paid by the supplier - sometimes earning thousands of pounds per contract.
These hidden commissions were embedded directly into your unit rate for gas or electricity, so your bills looked normal while the broker profited. This practice is now the subject of widespread business energy compensation claims across the UK, and affected businesses are recovering significant sums through no win no fee energy claims solicitors.
5-year contract · Hidden uplift commission
3 sites · Undisclosed volume bonus
Enter your energy spend details below for an instant estimate of your potential claim value. No registration required.
Estimated claim value
Based on typical broker commission rates of 5–12% of total energy spend. This is an indicative estimate only. Interest may also be recoverable, which can add significantly to the final sum. A full contract review will determine your exact position.
Most claims can be reviewed with minimal paperwork and no upfront cost. Our specialists manage the entire process on your behalf.
Complete our short online form. It takes two minutes and there's no obligation to proceed.
Upload any energy contracts, bills, or broker correspondence. We'll tell you exactly what we need.
Our claims team analyses your contracts to identify undisclosed commissions and assess your eligibility.
We handle all negotiations with brokers and suppliers. You receive compensation when your claim succeeds.
Answer five quick questions and we'll give you an immediate indication of whether your business likely has grounds to investigate a claim.
This includes anyone who contacted you to arrange a new energy contract, compared suppliers on your behalf, or acted as an intermediary between you and an energy company.
Longer contracts typically attract higher hidden commissions, though claims are possible on contracts of any length.
Include both electricity and gas. This helps us estimate the potential value of any claim.
Certain suppliers have been more commonly associated with undisclosed commission arrangements.
Contracts signed before 2023 are most likely to be in scope, though more recent contracts may also qualify.
Based on your answers, your business may have been subject to undisclosed broker commissions. Our specialists can review your contracts at no cost - the process is straightforward and there is no fee unless your claim succeeds.
We've combined legal expertise, energy industry knowledge, and a no-nonsense process to make business energy claims as simple and stress-free as possible.
You pay nothing upfront, ever. Our fee is a percentage of the compensation we recover - agreed in writing before we begin. If your claim is unsuccessful, you owe us nothing.
We focus exclusively on business energy compensation. Our team has reviewed hundreds of contracts and understands the precise legal mechanisms underpinning these claims.
You'll always know where your claim stands. We provide regular updates and a dedicated case reference so you're never left wondering what's happening.
Our initial review takes 24–48 hours. We'll tell you quickly whether your business has a viable claim - no waiting weeks to find out where you stand.
Our team is based in the UK and available Monday to Friday during business hours. You'll always speak to a knowledgeable specialist - not an overseas call centre.
Every client is assigned a named case manager who handles your claim from initial review through to settlement, keeping things consistent and stress-free.
Answers to the most common questions about mis-sold energy claims, hidden broker commissions and the claims process.
Business energy claims are legal claims made by UK businesses to recover hidden commissions that energy brokers earned from suppliers without proper disclosure. This form of energy mis-selling was widespread between 2010 and 2023: brokers arranged your gas or electricity contract and took a commission from the supplier - often embedded in your unit rate - without telling you. Where that commission was not properly disclosed, you are legally entitled to recover it, often with interest. Business energy claims are sometimes called mis-sold energy claims, energy broker commission claims, or hidden commission energy claims.
To make a business energy claim, start by completing our free online eligibility check (takes under 2 minutes). We will review your energy contracts to identify any undisclosed broker commissions. If your business has a viable claim, our energy claims solicitors will handle everything on a no win, no fee basis - from gathering evidence and issuing formal letters of claim through to negotiation and settlement. You can make a business energy claim even if you no longer have the original contracts.
A mis-sold business energy claim arises where an energy broker misled you, failed to disclose important information, or acted in the supplier's interests rather than yours. The most common form of business energy mis-selling is the failure to disclose broker commissions - but mis-selling also includes presenting inflated comparison rates, recommending inappropriate contract lengths, or pressure-selling tactics. Mis-sold energy claims can be brought against the broker, the supplier, or both.
A hidden commission energy claim is a specific type of business energy claim targeting the undisclosed payment a broker received from your energy supplier. These commissions were typically embedded in your per-unit energy rate, making them invisible on your bills. UK law requires brokers acting as agents to disclose such commissions fully and obtain your informed consent. Where this did not happen, you can claim back the full value of those hidden commissions plus statutory interest - regardless of whether the broker believed the arrangement was standard practice.
Yes. Business energy claims solicitors who specialise in this area, including EnergyClaimHelpline, work exclusively on a no win, no fee basis (also called a conditional fee arrangement). This means no upfront payments, no administration charges, and no fee at all unless your claim succeeds. Our success fee is a clearly agreed percentage of the compensation recovered, set out in writing before any work begins. There are no hidden charges. No win no fee claims against energy companies are the standard way this type of mis-selling claim is handled.
Business energy claims case law has developed significantly following several landmark rulings. UK courts have consistently applied the principle that an agent who receives a secret or undisclosed commission from a third party must account for it to their principal. The Supreme Court's decision in Wood v Commercial First Business Ltd [2021] confirmed that undisclosed commissions can be recovered without needing to prove dishonesty. These rulings directly support business energy claims against brokers, and the same legal framework underpinned the landmark PPI mis-selling compensation scheme.
Ofgem has recognised the scale of the problem in its business energy market. In 2024, Ofgem introduced the Third-Party Intermediary (TPI) Code of Practice requiring brokers to be transparent about commission structures going forward. While Ofgem's new rules are not retrospective, their introduction confirms the regulator's view that undisclosed commissions were unacceptable. Ofgem has also signalled support for affected businesses pursuing legal claims for historic mis-selling. Business energy claims based on pre-2024 contracts remain fully valid.
Yes, completely. We work on a conditional fee basis, meaning you pay nothing upfront and nothing at all if your claim is unsuccessful. Our fee is calculated as an agreed percentage of the compensation actually recovered - which is clearly set out in writing before we begin. There are no hidden charges or administration fees. If we don't win, you pay nothing.
Stay informed with expert commentary on broker commissions, Ofgem regulation, and business energy law.
Thousands of UK businesses may have paid more for energy than necessary due to hidden broker commissions. Here's what you need to know.
Read Article →Ofgem has increased scrutiny of energy brokers in recent years. We explain what the regulator's guidance means for businesses with historic claims.
Read Article →From vague contract terms to broker "independence" claims, we break down the key signs that your energy contract may not have been in your best interests.
Read Article →Your free eligibility check takes less than two minutes. There's no commitment, no upfront cost, and no pressure - just a straightforward assessment of your situation.